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Privacy Policy

Last updated on December 10, 2014

TRUSTe online privacy certification

Your trust and confidence is important to Micropower Battery Company (“Microbattery.com”). This privacy policy describes how Micropower Battery Company collects and uses the personal information you provide on our web site: http://www.microbattery.com. We want you to have a positive experience on our web site. We want you to know that we respect the privacy and security of our users. Our goal is to provide you with an experience that delivers the information, resources, and services that are helpful to you. In order to achieve this goal, we may collect information from you. We discuss our information collection practices below.

If you do not agree to these terms, please do not access Microbattery.com web site.

Micropower Battery Company has received TRUSTe's Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe program covers only information that is collected through this web site, http://www.microbattery.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

Microbattery.com is responsible for this web site and for the collection of any information collected by it or on its behalf. Microbattery.com's physical address is 7350 NW 35th Terrace, Miami, Florida 33122; and its telephone number is (305) 371-9200.


A. Collection and Use of Personal, Identifying Information

We collect and use personal, identifying information (which may include a first and last name, physical address, e-mail address, telephone number, and credit card/payment information) only when a user voluntarily provides it to us. This information is voluntarily submitted by a user in one of four ways:

  1. Contacting us via our contact form or subscribing to our updates/or newsletter which requires disclosure of your name and email address; or
  2. Contacting us via postal mail which submits your name and address; or
  3. Contacting our customer service department by telephone which requires the submission of your name and telephone number, or through our Live Chat feature which collects your name and email address; or
  4. Placing an order using our web interface, by mail, or by phone. Placing an order requires the submission of your full name, address, telephone number, email address and credit/card payment information.

While such disclosure is strictly voluntary, in order to contact us or place an order, you must provide some or all of this information.

We use and retain the personal, identifying information we collect for internal purposes that include customer service and order fulfillment. We also may use that personal, identifying information to improve and customize our content, to provide you with information concerning our services, updates to our site, and to periodically send you information regarding specials or products.

You may also provide personal information about other people, such as their name and email address. This information is only used for the sole purpose of completing your request such as when shopping for Gift Ideas or for whatever reason it may have been provided.

Microbattery.com's disclosure of personal information about its visitors or customers with third party entities or organizations is limited to the following specific conditions:

  1. To fulfill orders which requires the submission of your name, telephone number, billing address, email address, and credit card number. We forward this information to our third party credit card processor to complete your order. We also use PayPal to facilitate our order/payment processing. When you place an order and select PayPal as your payment method, you will be automatically transferred to PayPal's site. Please be aware that their privacy policy governs the use and collection of the information which is shared back with us to fulfill the order. Additionally, we use third party shippers, such as UPS and Fedex, with whom we disclose your name, address, recipient telephone number, and email for delivery status or notifications.
  2. To conform to legal requirements, to comply with legal process, or to respond to claims.
  3. To protect and defend the rights, interests, image, safety, or integrity of Microbattery.com, our employees, visitors, or the public.
  4. If Micropower Battery Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Microbattery.com is not in the business of selling visitor or customer information to generate revenue. This includes your name, email address, physical address, telephone number, and financial information.

You may update, correct, or delete inaccuracies in your personal information by logging in to your account: Click the "Log In" button located at the top of any Microbattery.com web page and enter your name and password. Once logged in, click "My Account" at the top of the page, then click the "Edit Your Profile" link in the "My Account" interface. Alternatively, you can contact our customer service department at (305) 371-9200.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us at jm@microbattery.com.

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at jm@microbattery.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


B. Collection and Use of Non-Personal, Non-Identifying Information

We collect and use non-personal, non-identifying information, including IP addresses and web-server log files to track and classify trends, administer the Microbattery.com web site, track user movement on our web site, and gather demographic information. Web server log files contain information regarding visitor entry and exit pages, time spent per page, the referring web sites, and type of browser used. We use this non-personal, non-identifying information in the aggregate. We do not combine these types of non-personal, non-identifying information with personal, identifying information. We may also share aggregated demographic information with our business partners, sponsors, advertisers and companies that control, are controlled by, or are under common control with Microbattery.com.


C. Tracking Technologies

Technologies such as: cookies, beacons and scripts are used by Microbattery.com and our marketing partners, affiliates, analytics, and online customer support providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for our customer account portal, shopping cart, and to remember users’ currency settings and language preferences. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.


D. Linking and External Web Sites

Microbattery.com contains links to third party web sites:

We employ separate third party services which host http://www.microbattery.com and its subdomain, http://www.microbattery.com. Visitors land on our subdomain when any one product or some of our product categories are selected. When our subdomain is accessed, the URL in the browser address bar is prefixed http://www.microbattery.com/".

The third party service which hosts our products on our subdomain, also hosts our accounting and management software, and our shopping cart features. Visitors land on the the site of our third party provider under the following circumstances: a) when our shopping cart is activated by clicking "Add to Cart" buttons, or b) when the "My Account", "Login", "View Cart", or "Checkout" links located on the top of our web site pages are accessed. For the convenience of our visitors and to avoid confusion, we employ techniques to mask the third party host address displayed in the address bar and to give visitors the look and feel of Microbattery.com. Personal identifiable information provided on these pages are collected and used by Microbattery.com as described in Section A "Collection and Use of Personal, Identifying Information" of this Privacy Statement. Pages hosted by our third party provider can be identified as those containing the following strings in the URL: "www.microbattery.com/" or "checkout.netsuite.com/".

We also use third party providers to handle our credit card processing and shipping of our products

A variety of external links are provided in our Links and Resources section of our web site. These links are provided solely for the convenience of our visitors. At Microbattery.com, we take reasonable care in recommending these web sites. However, because third party web sites are not under our control and may not have the same privacy policies as Microbattery.com, we assume no responsibility for their content, their privacy policies, their legal or ethical practices, or for any failures, modifications, or removals of their instituted security methods. We urge users to read the privacy statements and terms of service of a third party web site when leaving our site. Entries posted in our Links and Resources section should not be construed as endorsements of the web sites, their policies, or the products and services offered therein.

Our Web site includes Social Media Features, such as the Facebook Like button and widgets, such as the Share This button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.


E. Security

Microbattery.com has taken steps to ensure that personal, identifying information we collect [see Section A above] is secure, and we have limited the number of people who have access to the information by electronic security systems and password protections that guard against unauthorized access. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Microbattery.com provide a secure environment using industry standard Secure Socket Layer (SSL) encryption for our users to transmit information on our online order form. SSL encrypts all sensitive personal information entered on our online order form so that it cannot be intercepted and read as the information travels over the Internet; it also provides a way to verify that the transmission has not been altered en-route. SSL authenticates the server and renders your information inaccessible to any unauthorized computer or network. The presence of SSL encryption is usually evidenced by a) the presence of an image depicting a closed lock appearing in the task bar or in the address bar of your browser, and/or b) the prefixing of the URL address with "https://" protocol (the "s" indicates a secure encrypted connection).


F. Questions, Comments, Feedback

If you have any questions, comments or concerns regarding the Microbattery.com web site Privacy Policy, or our practices, please go to our contact page and send us an e-mail.


G. Changes to this Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our home page prior to the change becoming effective.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


H. Effective Date.

This policy was last updated on December 10, 2014. You agree that continued use of our web site is an acknowledgment and consent to any terms contained in the Microbattery.com web site Privacy Policy, current at the time of use.