Review this section prior to making any purchases through this website. Customers should return to this section from time to time to be familiar with any changes that may be implemented. Policy revisions are subject to change without notice.
PRICING
Price and business policies may be subject to updates, corrections, or changes at any time without prior notice.. MBC's standard sales practice is to the offer the most competitive pricing in the market for the products, brands, and quality of the product being offered. Comparisons with other vendors is sometimes difficult because the product being compared is not an exact comparison.
AVAILABILITY
Availability of product may change without notice. MBC is a distributor and is not responsible for unavailability of merchandise, whether discontinued or still in production.
In the completion of orders, product substitution of comparable items may occur in order to meet order quantities or goods may be placed on backorder. Product substitution is decided by MBC management, and client consultation will be solicited should management deem it necessary.
PURCHASE ORDERS (P.O.'s) / INVOICING
The minimum amount required to place a purchase order is $100.
SHIPPING AND HANDLING RATES
Unfortunately, we have to charge shipping/handling in order to be able to provide the lowest, net price for our products. Our policy is designed to benefit clients who order more items as opposed to only one battery. Rates are calculated according to shipment weight and the service selected. The client has the opportunity to select the shipping service prior to paying for their order. Our minimum freight/handling charges are as follows: (
View: Fedex and UPS Domestic Ground Transit Times Map)
Domestic Shipping Rates (USA & Canada)
| Min. Freight & Handling* |
Delivery Options |
Description - Comments |
| $1.95 |
Postal - USA, Canada |
USPS First Class Mail is 2 to 5 days within U.S.A. & 6 to 14 days to Canada. For domestic shipments exceeding several pounds in weight, UPS ground rates are lower. |
| $5.95 |
Postal Priority (USA only) |
USPS Priority Mail Service with Delivery Confirmation. USA & APO/FPO only. Delivery is 2 to 3 days within U.S.A. For domestic shipments exceeding several pounds in weight, UPS ground rates are lower. |
| $18.95 |
Postal Express Mail (USA only) |
USPS EXPRESS Mail Service. Next Day Delivery to most domestic urban locations, Saturday & Sunday included. Rural and some zip codes may require 2 days. For guaranteed delivery times consult this USPS direct link. (Our ship from zip code is 33132.) Some drop ship items cannot be sent EMS. |
| $6.95 |
UPS Ground Service |
UPS Ground
(USA only)
is 1 to 7 days depending on location. Tracking service available. Ground is 1 day delivery for Florida. |
| $12.95 |
UPS Blue - 2 Day Air
|
UPS two day air delivery service. (USA only) |
| $10.95 |
UPS 3-Day Select
|
UPS 3-Day Select - Three day delivery service. (USA only) |
| $18.95 |
UPS Next Day - Saver Overnight
|
UPS next day afternoon delivery service. (USA only) |
| $20.95 |
UPS Next Day - Priority Overnight
|
UPS next day by 10:30am delivery service. (USA only) |
| $13.95 |
UPS Standard Ground To Canada
|
UPS Standard - Ground service to Canada and Puerto Rico. Transit time is 3 to 7 days depending upon the location. |
| Rate Quote |
Truck Pallet Rate |
Please contact our customer service department for a truck rate quote. |
| *All above freight and handling charges are quoted in USD. |
| |
| Worldwide Shipping Rates
|
| Min. Freight & Handling* |
Delivery Options |
Description - Comments |
| $2.95 |
Postal - First Class Mail International |
Countries other than USA or Canada. Delivery is approximately 7 to 18 days via First Class Air Letter Post. Actual delivery time will vary by service. This service is uninsured.
|
$13.95
$11.95 to Canada |
Postal - Priority Mail International |
Countries other than USA. The minimum charge to Canada is 11.95, to all other countries the minimum is $13.95. Delivery is approximately 6 to 14 days via Global PRIORITY Airmail. Actual delivery time will vary by service. This service is uninsured.
|
| Rate Quotations |
Air Cargo, Express Delivery |
Please contact our customer service department to obtain delivery rate quotes.
|
$27.95
$24.95 to Canada |
Postal EXPRESS MAIL - International (EMI) |
Countries other than USA. Delivery is approximately 3 - 7 days via Express Mail Service (EMS). The minimum charge to Canada is $24.95, to all other countries the minimum is $27.95. Insurance for this service level is extra and such preference must be communicated to the Customer Service Department via email prior to shipping. Date-certain service to Australia, China, Hong Kong Japan, Great Britain, Northern Ireland, Rep. of Korea, Spain and Singapore. Tracking number provided.
|
| $49.95 |
Postal (USPS/FEDEX) EXPRESS MAIL Guaranteed - Worldwide (GXG) |
Countries other than USA. Delivery is approximately 2 to 4 days via USPS/FEDEX. This is a USPS service carried out by Federal Express. This service level is equivalent to UPS Express. Tracking number provided.
|
| $56.95 |
UPS Expedited - International |
UPS Expedited - Worldwide service to all countries. Transit time is 3 to 7 days depending upon the country. Customs clearance may cause additional delays. Tracking number provided.
|
| $59.95 |
UPS Express - International |
UPS Express - Worldwide service to all countries. Transit time is between 1 and 5 days depending upon the country. Custom clearance may cause additional delays. Tracking number provided.
|
| *All above freight and handling charges are quoted in USD. |
SHIPPING CARRIER SELECTION
MBC reserves the right to select between UPS or Federal Express for customer shipments. For pallet size orders, shipments may be routed through equivalent service level trucking companies.
SHIPPING TRANSIT TIMES
The shipping transit times mentioned above and on any orders during order Checkout are our best estimates. Actual delivery times may take less or longer. For overseas orders, additional delays may occur during the customs entry process for goods entering your country. Overall, we have experienced an extremely high reliability rate for the delivery of international parcels. Feel free to let us know when your package has arrived as this is beneficial feedback for us.
APO/FPO ADDRESSES (SELECT POSTAL USA, CANADA RATE)
If you require shipment to an APO/FPO address, at Checkout please enter your shipping/billing information using the following sample format:
| Name: |
Your First & Last Name |
| Address 1: |
AAFES LAJES SHOPPETTE |
| Address 2: |
PSC 76 BOX 9967 UNIT 7765 |
| City: |
APO |
| State / Province: |
AE |
| Country: |
United States |
| Zip / Postal Code: |
09720 |
| Phone: |
Your Phone Number |
INTERNATIONAL ORDERS
MBC welcomes international orders as our business roots are strong in international sales. Customers placing orders for shipment to countries other than USA or Canada, must select a POSTAL WORLDWIDE (INTERNATIONAL) shipping option. Please note items shipped via POSTAL AIR WORLDWIDE on not insured. Fully Insured Postal and International UPS shipments are only available via special arrangement and at extra cost. Such preference must be communicated to our Customer Service Dept. via email prior to shipment. Large wholesale orders can also be shipped via air cargo or courier. Such service levels require communication with us via email. All goods will be shipped with a customs declaration to facilitate import to your country. We reserve the right to re-rate any shipping costs and will first contact the customer for approval prior to shipping. All international parcels are generally subject to customs clearance entry at the destination country. We are not responsible for shipping transit delays or customs delays as these processes are beyond our control. Please consult with your local Post Office for any questions on these matters.
COOKIES
We may use "cookies" on some pages of our website to help us serve you better each time you return. A cookie is a small text file which is sent by a website, accepted by a web browser and then placed on your hard drive. The cookie expires after six months, so there is little concern about it storing outdated information. You can always set your browser to refuse all cookies or to warn you when a cookie is sent to you. This will provide you with more control over the acceptance of cookies on your hard drive. However, it is possible that some portions of this website will not function properly or may perform more slowly if you choose to reject cookies.
PRIVACY:
Preservation of privacy for clients of this site is our policy. Microbattery.com will not share your information with any third party, at any time, for any reason, period. We will make every effort to ensure the protection of your personal information on our servers, and will quickly react to any suspected abuse of any data that you report to us. Your credit card transactions are encrypted using the highest standards of VERISIGN credit card processing systems. Please view our full privacy policy
here.
TERMS AND CONDITIONS
All information contained in this website is copyrighted and may not be used without written consent from MBC and/or the manufacturers whose products are represented.
Browsing of this Site is done at the risk of the user. MBC and any other party involved in the development, creation and delivery of this Site shall be held harmless and not liable for any direct, indirect, consequential or punitive damages arising out of access to, or use of this Site. No warranties are given for this software.
CREDIT APPROVAL
All orders are subject to credit approval. MBC utilizes several methods to verify credit card transactions. If problems arise in obtaining credit clearance, we may contact the customer via email or telephone and attempt to resolve the issues, or at our option we may choose to void the order if acceptable credit approval is not obtained.
MBC may from time to time revise the contents of these policies. It is the responsibility of the user to periodically review the contents of the Policies, Terms and Conditions to be aware of any revisions and impact those revisions may have to the user.
RETURNS AND EXCHANGE POLICIES
Clients of Micropower Battery Co. must inspect all packages and goods at time of receipt. Any damage or indication of damage must be noted on the freight receipt at time of delivery.
All returns require a Return Authorization Number (RA#). Our Customer Service Department must be contacted to obtain the correct RA# for return shipments. The assignment of a RA# does not automatically assure a credit will be issued. All returns must show the Return Authorization Number on the outside of the packaging and on any related correspondence. Items must be returned within 30 days of the invoice date. Use the address below for product returns.
Micropower Battery Company
Attn. Product Returns, (RA #____)
80 NE 13 Street
Miami, FL 33152-1532
Returned items must be in new and unused condition and contained in the original package/packaging materials.
Returned items must be returned, freight prepaid. Items ordered in error may be returned for exchange, a 20% restocking fee may apply. Outgoing freight and handling charges are not refundable unless product return stems from a MBC shipping or order error. Freight/insurance on returned items must be prepaid by the customer. Returned items not meeting the requirements above will not be accepted or received and no exchange or refund will be issued.
Refunds for purchases made using Credit Cards will be credited to the account number given at time of purchase (less any applicable restocking/freight/handling fees).
The customer bears the responsibility for goods damaged during returned shipping process and will not receive proper credit if the goods are deemed unacceptable for resale.
