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General Policies

Review this section prior to making any purchases through this website. Customers should return to this section from time to time to be familiar with any changes that may be implemented. Policy revisions are subject to change without notice.

PRICING:

Price and business policies may be subject to updates, corrections, or changes at any time without prior notice.. MBC's standard sales practice is to the offer the most competitive pricing in the market for the products, brands, and quality of the product being offered. Comparisons with other vendors is sometimes difficult because the product being compared is not an exact comparison.

AVAILABILITY:

Availability of product may change without notice. MBC is a distributor and is not responsible for unavailability of merchandise, whether discontinued or still in production.

In the completion of orders, product substitution of comparable items may occur in order to meet order quantities or goods may be placed on backorder. Product substitution is decided by MBC management, and client consultation will be solicited should management deem it necessary.

PURCHASE ORDERS (P.O.'s) / INVOICING:

The minimum amount required to place a purchase order is $100.

TERMS AND CONDITIONS:

All information contained in this website is copyrighted and may not be used without written consent from MBC and/or the manufacturers whose products are represented.

Browsing of this Site is done at the risk of the user. MBC and any other party involved in the development, creation and delivery of this Site shall be held harmless and not liable for any direct, indirect, consequential or punitive damages arising out of access to, or use of this Site. No warranties are given for this software.

CREDIT APPROVAL:

All orders are subject to credit approval. MBC utilizes several methods to verify credit card transactions. If problems arise in obtaining credit clearance, we may contact the customer via email or telephone and attempt to resolve the issues, or at our option we may choose to void the order if acceptable credit approval is not obtained.

MBC may from time to time revise the contents of these policies. It is the responsibility of the user to periodically review the contents of the Policies, Terms and Conditions to be aware of any revisions and impact those revisions may have to the user.

RETURNS AND EXCHANGE POLICIES:

Clients of Micropower Battery Co. must inspect all packages and goods at time of receipt. Any damage or indication of damage must be noted on the freight receipt at time of delivery.

All returns require a Return Authorization Number (RA#). Our Customer Service Department must be contacted to obtain the correct RA# for return shipments. The assignment of a RA# does not automatically assure a credit will be issued. All returns must show the Return Authorization Number on the outside of the packaging and on any related correspondence. Items must be returned within 30 days of the invoice date. Use the address below for product returns.

Micropower Battery Company
Attn. Product Returns, (RA #____)
80 NE 13 Street
Miami, FL 33152-1532

Returned items must be in new and unused condition and contained in the original package/packaging materials.

Returned items must be returned, freight prepaid. Items ordered in error may be returned for exchange, a 20% restocking fee may apply. Outgoing freight and handling charges are not refundable unless product return stems from a MBC shipping or order error. Freight/insurance on returned items must be prepaid by the customer. Returned items not meeting the requirements above will not be accepted or received and no exchange or refund will be issued.

Refunds for purchases made using Credit Cards will be credited to the account number given at time of purchase (less any applicable restocking/freight/handling fees).

The customer bears the responsibility for goods damaged during returned shipping process and will not receive proper credit if the goods are deemed unacceptable for resale.

 
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